Billing and Payments
Covers everything from understanding your bill to getting help if you're struggling to pay.
3 articles
Understanding your bill
Make sense of what you're paying for, how charges are calculated, and what to expect from your bill each month.
How to read your ScottishFibre billA section-by-section guide to what each part of your bill means.
Paying for your service
All the ways to pay your ScottishFibre bill, plus how to update your payment details when things change.
Setting up a Direct DebitHow to set up a Direct Debit for your ScottishFibre account using our secure setup link.
Help with paying
If you're finding it tough to keep up with bills, you're not alone. Find out about payment plans, social tariffs, and free, independent debt advice.
I'm struggling to pay, what are my options?An overview of the help available, from payment plans to social tariffs and independent debt advice.