ScottishFibre

If your service feels slow, your Wi-Fi keeps dropping, or you're not sure what your router lights mean, start here.

Broadband

A step-by-step guide to identifying and fixing common causes of slow broadband.

My broadband is slow, what can I do?

Troubleshooting a Wi-Fi connection that won't stay stable.

My Wi-Fi keeps dropping out

The correct way to restart your router, and why "off and on again" really does help.

Restarting your router safely

How to run an accurate speed test and make sense of the numbers.

Running a speed test and understanding the results

Quick fixes and step-by-step guides for when your broadband isn't behaving as it should.

Troubleshooting

A visual guide to the lights on your ONT (the small box where the fibre enters your home), with specific guidance for each of the networks ScottishFibre uses.

A tour of your ONT and what each light means

Everything you need to know about your ScottishFibre router, from understanding the lights to getting the best Wi-Fi signal across your home.

Router and Wi-Fi

Find answers and get help from Intercom Support and Community Experts

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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