Extra Support and Accessibility
Everyone deserves a service that works for them. Find information about our Priority Services Register, accessibility services like text relay and alternative format bills, and the support we can offer during life events like bereavement, financial hardship, or caring for someone else.
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Priority Services Register
Our Priority Services Register is a free service that gives extra support to customers who need it. Find out who can join, what we offer, and how to register.
What is the Priority Services Register (PSR)?A plain English overview of the PSR and the support it provides.
